About Human Return Index™
Businesses measure everything. Except some of the things that matter most.
HRI was created to bring greater visibility and accountability to the human side of organisational performance.
Our mission
Make the human factors influencing performance visible.
To make the human factors influencing business performance visible, measurable and actionable — empowering organisations to make better decisions for their people and their business.
Human Return Index™ measures the human experience across five connected pillars and brings leadership perception, employee experience and organisational data into one structured view. HRI is the primary brand and platform, not a one-person consultancy.
Our vision
A more complete picture of organisational performance.
To establish Human Return Index™ as a recognised standard for human performance measurement, helping organisations understand the relationship between employee experience, organisational health and business outcomes.
This is an ambition for HRI, not a claim that an independently recognised standard has already been achieved.
Founder
Built from human and commercial experience.
Kirsty
Birch
A practical perspective on the connection between people and performance.
Kirsty Birch brings experience across accountancy, business operations, workplace wellbeing and mental health. That combination informed HRI’s focus on connecting human experience with commercial decision-making — while keeping the human element at the foundation.